Shipping Policy

At Pets of Paradise, we strive to get your pet’s essentials to your doorstep as quickly and safely as possible.

Order Cut-off Times & Handling

To ensure swift dispatch, please note our daily cut-off times:

Prepaid Orders: Placed before 4:00 PM will be processed the same day.
COD Orders: Placed before 11:00 AM will be processed the same day.
Orders placed after these times will be processed the following business day.

Handling Time: 0–1 Business Days (May vary slightly during festive seasons or public holidays). Estimated Delivery: 5–7 Business Days for all locations across India.

Shipping Charges

Orders over ₹499: FREE Shipping.
Orders under ₹499: A flat shipping fee of ₹50 applies.
Special Sales: During specific promotional events, we may offer Site-wide Free Shipping. These exceptions will be explicitly announced on our homepage.

Cash on Delivery (COD) Policy

To help us maintain the highest quality of service and dedicated delivery logistics, an additional ₹50 charge applies to all COD or Split COD orders.

Why the COD fee? Cash on Delivery requires specialized handling and incurs higher operational costs from our courier partners. This small fee helps us continue offering the convenience of COD while ensuring your products are tracked and delivered securely.

Questions? If you have any queries regarding your shipment, feel free to reach out to us:

Email: info@petsofparadise.com
Phone: +91 89399 88878